{"id":5088,"date":"2021-12-09T11:42:45","date_gmt":"2021-12-09T11:42:45","guid":{"rendered":"https:\/\/universal.cloud\/?p=5088"},"modified":"2021-12-09T12:29:17","modified_gmt":"2021-12-09T12:29:17","slug":"uwebchat-microsoft-appsource-preferred-solution","status":"publish","type":"post","link":"https:\/\/ucallmanager.com\/nl\/uwebchat-microsoft-appsource-preferred-solution\/","title":{"rendered":"uWebChat Microsoft preferred solution"},"content":{"rendered":"
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Microsoft erkent uWebChat als Microsoft AppSource preferred solution!<\/h3>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"Preferred Solutions worden geselecteerd door een team van Microsoft-experts en worden gepubliceerd door Microsoft-partners met diepgaande, bewezen expertise en capaciteiten om specifieke klantbehoeften in een categorie of industrie aan te pakken\".<\/em><\/span>\u00a0<\/span><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Bewezen technologie\u00a0<\/span><\/p>

uWebChat onderscheidt zich in de menigte van chatbots. Door intelligentie, technologie en gebruiksvriendelijkheid. uWebChat is 100% Microsoft Cloud technologie en maakt gebruik van de rijke en intelligente functies uit de Microsoft Cloud. Betrouwbaar en wereldwijd beschikbaar vanuit een Azure infrastructuur, dus schaalbaar en onderhevig aan Microsoft vertrouwde technologie\u00ebn.<\/p>

AI<\/b>
Het spreekt voor zich; een intelligente chatbot maakt gebruik van AI-technologie, uWebChat gebruikt Azure Cognitive Services voor realtime vertaling in 68 talen.<\/p>

Power Automate\u00a0<\/b><\/p>

Intelligentie betekent dat slimme processen zijn ingeregeld om effici\u00ebnt en effectief te werken. uWebChat biedt opties voor geautomatiseerde diensten zoals FAQ\/Q&A, flow formulieren en rich cards, uWebChat is uw alles in \u00e9\u00e9n intelligente communicator.<\/p>

Teams beschikbaarheidsinformatie<\/b><\/p>

Op beschikbaarheidsinformatie gebaseerde \"hunting\" van medewerkers garandeert dat alleen beschikbare agents via Teams worden benaderd zodra een bezoeker een chat start. Hierdoor zijn hoge servicelevels gegarandeerd. Bezoekers hoeven immers niet meer te wachten op een chat die toch niet beantwoord gaat worden. uWebChat blijft medewerkers \"hunten\" totdat de eerste beschikbaar is. Als er niemand beschikbaar is dan zal de bezoeker niet eens de optie krijgen om een chat te starten, in plaats daarvan kan de bezoeker een bericht achterlaten. En ook hierbij; zodra de eerste medewerker online komt zal hij\/zij het bericht ontvangen en verder in behandeling kunnen nemen.\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\tBezoek de uWebChat site<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Microsoft erkent uWebChat als Microsoft AppSource preferred solution! <\/p>","protected":false},"author":2,"featured_media":5090,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[2,11],"tags":[],"yoast_head":"\nuWebChat Microsoft AppSource preferred solution<\/title>\n<meta name=\"description\" content=\"uWebChat is labelled as preferred solution by Microsoft. @Universal we are convinced by the technology, usability and intelligence of uWebchat. 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