{"id":6487,"date":"2022-04-05T10:05:58","date_gmt":"2022-04-05T09:05:58","guid":{"rendered":"https:\/\/ucallmanager.com\/?page_id=6487"},"modified":"2022-05-31T12:51:46","modified_gmt":"2022-05-31T11:51:46","slug":"1-app-for-all-communication","status":"publish","type":"page","link":"https:\/\/ucallmanager.com\/nl\/win\/1-app-for-all-communication\/","title":{"rendered":"Voeg webchat toe aan jouw contact center"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6487\" class=\"elementor elementor-6487\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-80c9cdd elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"80c9cdd\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;curve-asymmetrical&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,0c0,0,0,6,0,6.7c0,18,240.2,93.6,615.2,92.6C989.8,98.5,1000,25,1000,6.7c0-0.7,0-6.7,0-6.7H0z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-78d5774e\" data-id=\"78d5774e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:5,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-880f986 elementor-widget elementor-widget-heading\" data-id=\"880f986\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voeg webchat toe aan jouw contact center<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4324c663 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4324c663\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2611bc9c\" data-id=\"2611bc9c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21e4cb79 elementor-widget elementor-widget-heading\" data-id=\"21e4cb79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voeg chat toe aan jouw contact center<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3de50b36 elementor-widget elementor-widget-text-editor\" data-id=\"3de50b36\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Chat is de meest populaire manier geworden om contact op te nemen met een organisatie. Voor webshops, klantcontactcentra en support desks is het uiterst relevant om de mogelijkheid te bieden aan klanten om met jouw bedrijf te chatten. De meeste organisaties gebruiken Teams intern en gebruiken een aparte applicatie om te chatten met externe contacten. Maar vaak leidt dit tot problemen omdat agents aan de telefoon zijn en niet in staat zijn om de chat te accepteren, of de chat stoort een medewerker die op dat moment een telefoongesprek voert. Met uWebChat kun je uCallManager gebruikers inschakelen voor webchat. uWebChat is gebaseerd op dezelfde Teams Presence-status waarop uCallManager is gebaseerd. En natuurlijk is ook uWebChat gebaseerd op Microsoft Teams.\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-65bd6295\" data-id=\"65bd6295\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38e01293 elementor-widget elementor-widget-image\" data-id=\"38e01293\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"1279\" src=\"https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-3.jpg\" class=\"attachment-full size-full wp-image-7148\" alt=\"uCallManager Desktop\" srcset=\"https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-3.jpg 1920w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-3-300x200.jpg 300w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-3-1024x682.jpg 1024w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-3-768x512.jpg 768w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-3-1536x1023.jpg 1536w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-3-18x12.jpg 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-79209631 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"79209631\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1d0eb46f\" data-id=\"1d0eb46f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f81112e elementor-widget elementor-widget-image\" data-id=\"5f81112e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-2-300x200.jpg\" class=\"attachment-medium size-medium wp-image-7149\" alt=\"uCallManager Desktop\" srcset=\"https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-2-300x200.jpg 300w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-2-1024x682.jpg 1024w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-2-768x512.jpg 768w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-2-1536x1023.jpg 1536w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-2-18x12.jpg 18w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-2.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3b552c53\" data-id=\"3b552c53\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-631d5f41 elementor-widget elementor-widget-heading\" data-id=\"631d5f41\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ondersteunt 68 talen, geen native agents nodig<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-278a3a9e elementor-widget elementor-widget-text-editor\" data-id=\"278a3a9e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><span style=\"caret-color: #333333; text-size-adjust: auto;\">uWebChat maakt gebruik van de krachtige Azure Cognitive Services om gesprekken automatisch realtime te vertalen. Jouw medewerkers kunnen nu chatten in elke wereldtaal en jouw klanten kunnen gewoon in hun eigen taal met jouw bedrijf communiceren.<\/span><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40536c46 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40536c46\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-338d3d5a\" data-id=\"338d3d5a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1bd97ee0 elementor-widget elementor-widget-heading\" data-id=\"1bd97ee0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Chat op basis van beschikbaarheidsinformatie <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4363ec0d elementor-widget elementor-widget-text-editor\" data-id=\"4363ec0d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><span style=\"caret-color: #333333; text-size-adjust: auto;\">Wanneer u chat aanbiedt aan uw klanten, kan het maar beter goed zijn. Hoe vaak heb je niet op de chatknop van een website geklikt, om vervolgens eindeloos op een agent te moeten wachten. Een regelrechte ramp voor het bedrijfsimago. Op beschikbaarheidsinformatie gebaseerde web chat brengt de oplossing. uWebChat routeert een chat conversatie alleen naar een beschikbare Teams agent en houdt ook rekening met servicetijden zodat alleen de web chat mogelijkheid geboden wordt wanneer het bedrijf open is en er medewerkers beschikbaar zijn.\u00a0<\/span><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-16192cb7\" data-id=\"16192cb7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4fa9777 elementor-widget elementor-widget-image\" data-id=\"4fa9777\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-4-300x200.jpg\" class=\"attachment-medium size-medium wp-image-7146\" alt=\"uCallManager Desktop\" srcset=\"https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-4-300x200.jpg 300w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-4-1024x683.jpg 1024w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-4-768x512.jpg 768w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-4-1536x1025.jpg 1536w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-4-18x12.jpg 18w, https:\/\/ucallmanager.com\/wp-content\/uploads\/uCallManager-impression-4.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Add chat to your contact center Chat has become the most popular way of contacting an organization. For web shops, customer contact centers and support desk it is extremely relevant to add the option to chat with your customers. Most organizations use Teams internally and use a standalone application to chat with external contacts. But [&hellip;]<\/p>","protected":false},"author":6,"featured_media":7531,"parent":4574,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Add web chat to your contact center - uCallManager<\/title>\n<meta name=\"description\" content=\"For web shops, customer contact centers and support desk it is extremely relevant to add the option to chat with your customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ucallmanager.com\/nl\/win\/1-app-for-all-communication\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Add web chat to your contact center - uCallManager\" \/>\n<meta property=\"og:description\" content=\"For web shops, customer contact centers and support desk it is extremely relevant to add the option to chat with your customers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ucallmanager.com\/nl\/win\/1-app-for-all-communication\/\" \/>\n<meta property=\"og:site_name\" content=\"uCallManager\" \/>\n<meta property=\"article:modified_time\" content=\"2022-05-31T11:51:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ucallmanager.com\/wp-content\/uploads\/highlight.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ucallmanager.com\/win\/1-app-for-all-communication\/\",\"url\":\"https:\/\/ucallmanager.com\/win\/1-app-for-all-communication\/\",\"name\":\"Add web chat to your contact center - 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