{"id":4688,"date":"2021-11-19T11:14:19","date_gmt":"2021-11-19T10:14:19","guid":{"rendered":"https:\/\/new.universal.cloud\/?page_id=4688"},"modified":"2022-05-31T12:43:22","modified_gmt":"2022-05-31T11:43:22","slug":"different-apps-for-communication","status":"publish","type":"page","link":"https:\/\/ucallmanager.com\/nl\/solve\/different-apps-for-communication\/","title":{"rendered":"Verschillende apps voor communicatie"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4688\" class=\"elementor elementor-4688\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-80c9cdd elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"80c9cdd\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;curve-asymmetrical&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,0c0,0,0,6,0,6.7c0,18,240.2,93.6,615.2,92.6C989.8,98.5,1000,25,1000,6.7c0-0.7,0-6.7,0-6.7H0z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-78d5774e\" data-id=\"78d5774e\" data-element_type=\"column\" data-settings=\"{&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:5,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-880f986 elementor-widget elementor-widget-heading\" data-id=\"880f986\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Verschillende apps voor communicatie<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4324c663 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4324c663\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2611bc9c\" data-id=\"2611bc9c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21e4cb79 elementor-widget elementor-widget-heading\" data-id=\"21e4cb79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1 app voor alles <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3de50b36 elementor-widget elementor-widget-text-editor\" data-id=\"3de50b36\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Herken je de situatie waarin je communiceert met klanten en leveranciers via telefoon, mobiel, chat, WhatsApp, Teams Channel, e-mail of notificaties uit het ordersysteem of webshop? Met zo veel kanalen, hoe manage je dit? Of, misschien nog belangrijker; hoe beveilig je de klantgegevens en zorg je ervoor dat de bedrijfscontinu\u00efteit gewaarborgd is? Hoe perfect zou het zijn als je dit alles kunt stroomlijnen en zorgen dat je in volledige controle bent van alle communicatie?\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-65bd6295\" data-id=\"65bd6295\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38e01293 elementor-widget elementor-widget-image\" data-id=\"38e01293\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1280\" height=\"854\" src=\"https:\/\/ucallmanager.com\/wp-content\/uploads\/Add-Holiday.jpg\" class=\"attachment-full size-full wp-image-7751\" alt=\"uCallManager Add Holiday\" srcset=\"https:\/\/ucallmanager.com\/wp-content\/uploads\/Add-Holiday.jpg 1280w, https:\/\/ucallmanager.com\/wp-content\/uploads\/Add-Holiday-300x200.jpg 300w, https:\/\/ucallmanager.com\/wp-content\/uploads\/Add-Holiday-1024x683.jpg 1024w, https:\/\/ucallmanager.com\/wp-content\/uploads\/Add-Holiday-768x512.jpg 768w, https:\/\/ucallmanager.com\/wp-content\/uploads\/Add-Holiday-18x12.jpg 18w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-79209631 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"79209631\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1d0eb46f\" data-id=\"1d0eb46f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f81112e elementor-widget elementor-widget-image\" data-id=\"5f81112e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"180\" src=\"https:\/\/ucallmanager.com\/wp-content\/uploads\/Reporting-300x180.png\" class=\"attachment-medium size-medium wp-image-7705\" alt=\"uCallManager Reporting\" srcset=\"https:\/\/ucallmanager.com\/wp-content\/uploads\/Reporting-300x180.png 300w, https:\/\/ucallmanager.com\/wp-content\/uploads\/Reporting-768x462.png 768w, https:\/\/ucallmanager.com\/wp-content\/uploads\/Reporting-18x12.png 18w, https:\/\/ucallmanager.com\/wp-content\/uploads\/Reporting.png 980w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3b552c53\" data-id=\"3b552c53\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-631d5f41 elementor-widget elementor-widget-heading\" data-id=\"631d5f41\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Microsoft Teams unified communications <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-278a3a9e elementor-widget elementor-widget-text-editor\" data-id=\"278a3a9e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Microsoft Teams als jouw enige applicatie voor alle communicatie met de verrijkingen van uCallManager om kanalen toe te voegen en te integreren met jouw  bedrijfsapplicaties.\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40536c46 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40536c46\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-338d3d5a\" data-id=\"338d3d5a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1bd97ee0 elementor-widget elementor-widget-heading\" data-id=\"1bd97ee0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Chat, call, webchat, chat bot, e-mail<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4363ec0d elementor-widget elementor-widget-text-editor\" data-id=\"4363ec0d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Chat en webchat nemen een steeds prominentere positie in klantenservice. E-mail verliest snel terrein en instant messaging wint terrein. Klanten willen onmiddellijk antwoord en willen niet dagenlang wachten op een antwoord op een e-mail. Daarom moeten klantenservicemedewerkers snel reageren en verkiezen klanten chat boven telefoon. Soms brengt de chat bot echter niet het onmiddellijke antwoord of de live chat met een agent is niet toereikend. Bij uCallManager vinden we dat klanten in staat moeten zijn om hun voorkeurskanaal te kiezen. Dat betekent dat jouw organisatie in staat moet zijn om te schakelen tussen kanalen; van een chat bot naar een live agent naar een telefoongesprek zonder de contextuele informatie te verliezen die de klant al had gedeeld. Dat noemen we een intelligent communicatiesysteem.\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-16192cb7\" data-id=\"16192cb7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4fa9777 elementor-widget elementor-widget-image\" data-id=\"4fa9777\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"215\" src=\"https:\/\/ucallmanager.com\/wp-content\/uploads\/Recordings-300x215.png\" class=\"attachment-medium size-medium wp-image-7731\" alt=\"uCallManager Recordings mobile\" srcset=\"https:\/\/ucallmanager.com\/wp-content\/uploads\/Recordings-300x215.png 300w, https:\/\/ucallmanager.com\/wp-content\/uploads\/Recordings-18x12.png 18w, https:\/\/ucallmanager.com\/wp-content\/uploads\/Recordings.png 680w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1 app fits all Recognize a situation where you communicate with your customers and suppliers by using your phone, mobile, chat, WhatsApp, Teams Channel, e-mail or notifications from your ordersystem or webshop. With so many channels in place, how do you even manage? Or, maybe more important; how do you safeguard your customer data en [&hellip;]<\/p>","protected":false},"author":6,"featured_media":7531,"parent":4575,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Different apps for communication - uCallManager<\/title>\n<meta name=\"description\" content=\"Recognize the situation where you communicate with your customers and suppliers by using your phone, mobile, chat, WhatsApp or Teams?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ucallmanager.com\/nl\/solve\/different-apps-for-communication\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Different apps for communication - 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